HP Admits Apple Could Surpass Them in 2012

What would happen if tablets were counted as PCs? According to Meg Whitman, CEO of the worlds largest PC manufacturer HP, Apple would overtake them in 2012. While responding to questions from French newspaper Le Figaro, Meg Whitman had the following to say about Apple overtaking HP in PC sales:

Yes. I think it’s possible if you integrate tablets. Apple does a great job. We need to improve our game and our products to take over the leadership position. Apple could go past HP in 2012. We will try to become the champion in 2013. It takes time for the products on which I have come to influence the market.

As tablets continue to cannibalize netbook sales, it only makes sense to consider the tablet a PC moving forward. With the uncertainty around the future of HP webOS, I have to wonder what she is hinting at to help HP reclaim the title in 2013.

[Via TechCrunch]

Apple iPad 2 Demand High on Black Friday

Falling in line with the positive news regarding Kindle Fire sales, iPad 2 also received a significant bump in sales on Black Friday. From AllThingsD:

Piper Jaffray analyst Gene Munster surveyed a few Apple stores on Black Friday and found that iPad sales per hour were 68 percent higher than they were a year ago. On average, the stores Munster visited sold about 14.8 iPads per hour, up from 8.8 iPads per hour last year, more than enough to support the analyst’s projection of 13.5 million iPads sold in the December quarter.

Deutsche Bank analyst Chris Whitmore’s analysis is similar to Gene Munster’s, leading him to believe that iPad 2 sales are tracking in line with his estimate of 14 million iPad sales for the December quarter.

A Blueprint For Great Customer Service

Nothing is worse than dealing with customer service. Regardless of the reason it almost always feels like an interrogation. Sure, the product is under warranty, but for reasons unknown you feel the need to justify why your issue should be covered. Amazingly, this was not the case when I dealt with Apple.
« Prev12
Next »